General Information

These Terms and Conditions (“Terms”) govern your use of services offered by Nufloe Studio, located at Floor 5, 67A Gregory’s Road, Colombo 07. By booking or participating in any class, service, or program offered by Nufloe, you agree to be bound by these Terms.

Bookings and Cancellations

  • All sessions must be booked in advance through our online booking system.
  • Cancellations must be made at least 12 hours in advance to avoid being charged in full.
  • Late cancellations or no-shows will be charged the full class fee or deducted from your package/session credit.

Payments and Packages

  • Payments must be made in full prior to class participation.
  • Packages and class credits are non-refundable and non-transferable unless otherwise stated.
  • Packages have a validity period, which will be specified at the time of purchase. Extensions will be considered only in exceptional circumstances (e.g., medical emergencies) and must be supported with documentation.

Attire and Hygiene

  • Clean, fitted workout attire is required.
  • Socks with grip are mandatory for Reformer and apparatus-based classes.
  • Personal hygiene and cleanliness are expected in consideration of shared equipment and space.

Medical Conditions and Injury

  • Clients must inform instructors of any medical conditions, injuries, or physical limitations prior to class.
  • Participation is at your own risk. Nufloe is not liable for any injuries sustained during sessions if caused by your failure to disclose relevant health conditions or follow instructions.
  • We recommend that individuals with injuries or conditions seek clearance from a medical professional before joining classes.

Rehabilitation & Assessments

  • For rehabilitative sessions, clients may be referred to or required to undergo a physiotherapy assessment with our in-house SLMC-registered physiotherapist.
  • Recommendations for tailored programs will be made based on individual assessments.

Conduct and Studio Etiquette

  • Nufloe is a respectful, inclusive environment. Aggressive, disruptive, or inappropriate behavior will not be tolerated and may result in termination of access.
  • Mobile phones must be kept on silent mode during classes.
  • Please wipe down equipment after use and return props to designated areas.

Children and Observers

  • For safety reasons, children are not permitted in the studio unless enrolled in a designated class or program.
  • Observers or non-participants are not allowed in class areas without prior approval.

Studio Changes and Closures

  • Nufloe reserves the right to reschedule, cancel, or substitute instructors due to unforeseen circumstances.
  • Temporary studio closures may occur for maintenance, emergencies, or public holidays, with prior notice provided where possible.

Intellectual Property

  • All content, materials, and programs delivered at Nufloe (including training methodologies, brand assets, and instructor content) remain the intellectual property of Nufloe Studio and may not be copied, shared, or redistributed without written consent.

Photography and Marketing

  • From time to time, photos or videos may be taken during classes for marketing purposes. Clients will be informed, and consent will be obtained in advance.
  • If you do not wish to appear in any media, please notify the studio prior to class.

Amendments

  • Nufloe reserves the right to update or amend these Terms & Conditions at any time. The latest version will be available at the studio and on our website.